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Assistant Facilities Manager

ORGANIZATION OVERVIEW

Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources.

Established in 1981, TNDC has grown to employ more than 400 staff, to develop, own, manage and provide supportive services in 39 properties that offer deeply affordable housing for nearly 4,500 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces.

TNDC values are: Integrity, Excellence, Diversity, Collaboration and Equity

SUMMARY 

Under the direct supervision of the Facilities Manager, the Assistant Facilities Manager is responsible for providing technical guidance and assistance to the maintenance and custodial staff at all TNDC buildings. Employee is on call in case of emergency. 

The Assistant Facilities Manager is a team member of the facilities associates that carry out the delivery of the day-to-day Facilities operations, services and maintenance activities.

The position ensures assets are maintained and operated in a cost effective non-impacted manner while providing a safe, clean and comfortable work environment. The Assistant Facilities Manager assists with the development of budgets, controls costs, and coordinates service provider(s). Leveraging organizational skills, problem solving, and creative thinking they resolve escalated issues, drive continuous process improvements, and strive for self-development in a dynamic environment. Positive interaction with internal and external stakeholders is required to ensure seamless delivery of services while meeting TNDC’s organizational and departmental goals. 

ESSENTIAL DUTIES 

·         Assists Facilities Manager with implementation and project management of capital improvement projects. (CIPM)

·         Monitor changes in Federal, State, and City laws and regulations related to building maintenance and operations

·         Monitors condition of properties.

·         Monitors preventive maintenance schedules.

·         Sets and ensures compliance with safety goals and objectives.

·         Conducts annual building and provides report of same to the Facilities Manager and Asset Manager.

·         Maintains good vendor relations and assists Facilities Manager in negotiating new vendor contracts.

·         Assists with orientation of new maintenance and custodial staff.

·         Assists in management of vendor orders, inventory control and contract service management.

·         Assist Facilities Manager with administrative tasks.

·         Assists on projects or tasks as requested by Facilities Manager,

·         Is responsible for accurate record keeping and filing.

·         Assists building maintenance in responding to building emergencies, including after-hours, as needed.

·         Other duties as assigned.

·         Administers the administration of facilities related contracted services.

·         Implements corrective, preventive and predictive maintenance schedules.

·         Provide training to maintenance staff in the safe and effective use of the facility.

·         Monitor changes in Federal, State, and City laws and regulations related to building maintenance and operations

·         Undertake tasks as may be assigned by the Facilities Manager, Associate Director of Property Management or Chief Portfolio Officer.

REQUIRED SKILLS

Knowledge and skills

·         Exercises independent thought and judgment.

·         Ability, willingness and sensitivity to work with a diverse, low-income population.

·         Sound judgment and good assessment skills.

·         Maturity, honesty, dependability, initiative and follow-through.

·         Ability to read, write and communicate in English.

·         Ability and willingness to work tactfully under pressure: cope under stress.

·         Excellent interpersonal and organizational skills.

·         Ability and willingness to follow directions and also to work as a team member.

·         Problem-solving ability.

·         Proficient in Microsoft Excel, Power point presentations, and Word. 

Physical Requirements

  • Ability to differentiate shades of color in performing electrical maintenance, painting and other work.
  • Ability to operate office equipment such as typewriter, personal computer and calculator.
  • Ability to coordinate eyes, hands and fingers in performing word processing, writing, reading and similar tasks.
  • Ability to drive motor vehicles, including trucks.
  • Visual acuity necessary to inspect buildings and review documents.
  • Hearing acuity sufficient to use telephone and communicate with residents and staff. 

Environmental Adaptability

  • Ability to work in an office environment and in and outside a variety of residential buildings.
  • Ability to work under hot and cold conditions.
  • Ability to work under conditions of moderate noise. 

Supervisory Skills

  • Ability to provide instruction or guidance to staff.
  • Ability to analyze problems that arise in the areas recommends and effect solutions. 

Mathematical Ability                   

  • Ability to add, subtracts, multiply, divide, and calculate weights and measures.
  • Judgment and Situational Reasoning Ability
  • Ability to reason, reviews, and instructs line staff.
  • Ability to use independent judgment in non routine situations, such as evaluating implications of proposed procedures, policies and plans.

Language and Communication Ability:

  • Ability to comprehend and correctly use informational documents including budgets, financial reports, occupancy reports, bids, contracts and meeting minutes.
  • Ability to comprehend publications and manuals including OSHA and HUD manuals, industry publications, legal documents, to include interpretation of blue prints and schematics.
  • Ability to communicate effectively with coworkers and staff at all levels, residents, vendors, government officials, both verbally and in writing.
  • Ability to keep abreast of changes in policy, methods, operations, etc. as they apply to property management operations and activities.

MINIMUM QUALIFICATIONS 

·         Two (2) years supervisory experience.

·         Advanced knowledge of building systems.

·         Intermediate to advanced knowledge of Cal/OSHA regulations and Building Department codes.

·         Intermediate to advanced knowledge and understanding of work orders and preventive maintenance programs.

·         Familiar with all aspects of the construction trades.

·         Knowledge of safety training programs.

·         Proficient in use of Microsoft Excel and Word. 

PREFERRED QUALIFICATIONS

·         Valid California drivers’ license and a motor vehicle report that matches TNDC’s insurer’s minimum guidelines.

·         Associate degree in Architectural, Business, or Engineering.

·         Certifications in CFM, CPM, or Construction PM.