Maintenance I - Alexander Residence
Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources.
Established in 1981, TNDC has grown to employ more than 420 staff, to develop, own, manage and provide supportive services in 42 properties that offer deeply affordable housing for nearly 4,800 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces.
TNDC values are: Excellence, Inclusion, Equity, Collaboration and Integrity
The Maintenance I employee is responsible for general maintenance of TNDC Facilities and Buildings. The Maintenance I employee also provides custodial support when needed or applicable.
· Basic plumbing repairs to water and sewage systems including replacement of fittings and clearing of stoppages.
· Repair/replacement of glass, tile, locks, hinges and window coverings.
· Basic electrical repairs to appliances, fixtures, switches and circuits.
· Basic painting of both interior and exterior surfaces.
· Sheetrock repairs.
· Submits completed work orders to direct supervisor.
· Attends required TNDC meetings.
· Attends required TNDC team, training, safety, and staff meetings.
· Follows TNDC safety policies and procedures at all times.
· Responds to building emergencies on after-hours on-call schedule.
· Other duties as assigned.
Knowledge and Skills:
· Ability, willingness and sensitivity to work with a diverse, low-income population.
· Maturity, honesty, dependability, initiative and follow-through.
· Ability to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers and residents.
· Ability and willingness to work tactfully under pressure; cope with stress.
· Problem-solving ability.
· Ability to work independently with minimal supervision.
· Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds and climbing ladders and stairs.
· Ability to use a variety of hand and power tools necessary to perform mechanical, carpentry, electrical, plumbing and other building repairs and maintenance work.
· Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
· Ability to move objects, occasionally requiring exertion of considerable force.
· Ability to differentiate shades of color in performing electrical maintenance, painting and other work.
· Ability to coordinate eyes, hands and fingers in performing maintenance tasks.
· Ability to drive motor vehicles, including trucks.
· Visual acuity necessary to inspect buildings and review work orders.
· Hearing acuity sufficient to use telephone and communicate with residents and staff.
· Ability to add, subtract, multiply, divide.
Judgment and Reasoning Ability:
· Ability to judge situations where supervisor’s involvement is needed.
· Ability to apply common sense understanding to semi-repetitive tasks.
Language and Communication Ability:
· Ability to comprehend and correctly use maintenance logs, work orders, timesheets, etc.
· Ability to comprehend resident handbook and employee manuals.
· Ability to communicate effectively with coworkers and staff at all levels, residents, both verbally and in writing.
· Ability to adapt to changes in policy, methods, operations, etc. as they apply to property management operations and activities.
· Ability to work in an office environment and in and outside a variety of residential buildings.
· Ability to work under hot and cold conditions.
· Ability to work under conditions of moderate noise.
· One year of residential maintenance or related building experience.
· Ability to lift 75 pounds and climb ladders.
· General understanding and working application of plumbing, electrical and carpentry skills.
· Ability to obtain High-rise Fire Safety Certificate within 6 months.
· Valid California driver’s license.
· Knowledge of Cal/OSHA safety requirements.
· Second language ability.