Major and Planned Giving Manager
Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources.
Established in 1981, TNDC has grown to employ more than 400 staff, to develop, own, manage and provide supportive services in 41 properties that offer deeply affordable housing for nearly 4,700 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces.
TNDC values are: Integrity, Excellence, Diversity, Collaboration and Equity.
The Major and Planned Giving Manager reports directly to the Director of Fund Development as part of a seven-person Fund Development team. This position will supervise the Individual Giving and Events Manager and the Database Coordinator. The Major and Planned Giving Manager will contribute to the department’s revenue goals and is responsible for creating and implementing a comprehensive major and planned giving program, as well as a coordinated stewardship program for all individual donors.
· Build and sustain a strategic major and planned giving program, with a focus on current donors of $500+ a year and those giving less who may be candidates for planned giving.
· Working with the Director of Fund Development, develop and manage an active portfolio of at least 75 individual donors and prospects at the $1,000 and up level.
· Support the CEO and the Director of Fund Development in preparation for major gifts asks through research, preparation of meeting plans and follow up.
· Implement and oversee a coordinated stewardship program for all individual donors, regardless of the size of the gift.
· From the database and other resources, design and implement comprehensive strategies to identify, research, qualify, cultivate, solicit and steward major donors.
· Participate in developing program-based major giving efforts that will enhance TNDC’s working capital, help build reserve funds and program endowment (e.g., TNDC After School Program).
· With the Director of Fund Development, take a principal role in major and planned giving cultivation, solicitation, and stewardship.
· Institute and sustain a systematic approach to planned giving through coordination with the Director of Fund Development, the Individual Giving and Events Manager, the CEO, the COO, and
program staff who may have knowledge of certain donors.
· Other duties as assigned.
· Experience in developing and successfully implementing annual major and/or planned giving strategies for the achievement of goals.
· Power to articulate TNDC’s mission, strategy, and variety of programs in order to inspire donors to maintain and increase their commitment.
· Effective communications skills both written and verbal.
· A personal enthusiasm for the work TNDC does, with the ability to keep up to date with ever-evolving agency information. Willingness to learn about the issues TNDC addresses: housing, health
& wellness, after-school program, community organizing, etc.
· Proven ability to build positive relationships both internally and in the community.
· Strong organizational skills and familiarity with planning and budgeting.
· Proficiency with donor databases: Raisers Edge familiarity preferred.
· Proven success working in a team environment and independently.
· Appreciation for the diverse populations of TNDC (tenants, board, volunteers, donors, and staff), the Tenderloin, and San Francisco and an ability to relate well with people at every economic level.
· Bachelor’s degree or equivalent years of experience as substitute.
· Five to seven years of major and/or planned giving experience.
· Demonstrated track record for closing major gifts (outright and/or planned).
· At least three years’ experience in developing a systematic program that builds and sustains strong and lasting relationships with donors.
· Two years of experience with fundraising database software, preferably Raiser’s Edge.
· Ability to lift up to 25 pounds in order to perform essential functions.
· Knowledge of and experience with planned giving strategies.
· Experience with program-based targeted campaigns.
· Familiarity with marketing and public relations strategies.
· Familiarity with San Francisco’s philanthropic community.